Pros and Cons of Google Workspace 2024 (2024)

Easy to create an accounts

Integrate to from one platform to another

It's like a one stop shop

So far its good for me.

maximize productivity

collaborate in realtime

filters to organize your email

n/a

n/a

n/a

secure email

domain alignment

anti-spam

cloud storage

customer support (terrible)

Partner support (realy really terrible)

downloading mail from external sources

E-mail client

Calendar and meetings

Documents sharing and storage

Integration with Apple Mail app

Integration with Apple Calendar app

File management in the Drive app

Industry standard tool for corporate email management.

Complete lack of sales team support.

Inability of the support team in solving simple issues.

Complex data migration system, to force clients to remain current users.

Email

Meetings

Spreadsheets

Documetnts

Cloud storage

Sheets can have more shortcuts similar to Excel.

The pricing can be better.

Better compatibility features with third party softwares such as Slack.

Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.

As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.

Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!

Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.

Google Workspace allows you to host multiple domains and alias domains on your account.

There is a robust set of tools to allow routing of mail to different mailboxes.

Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.

Pricing is a little bit higher than other services

The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.

They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.

Easy to share files.

Realtime collaborations in documents.

Can review the history in G sheets

Data storage in cloud

Can access data across the globe.

Google Meet

Google Drive

Shared Docs

Share data

Storage in the cloud

Access data anywhere

Integration of Google meet with Hubspot

Contacts could be more customized

Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.

I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.

Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.

There's something about Google Docs that feels a bit...flat. Yes, it's a word processor so there's not much one can do but compared to Apple Pages, the aesthetic of Google's templates is very bland.

File management is a nightmare in Google Drive. The entire flow feels clunky and it winds up causing an extreme amount of disorganization within our company.

I do wish there were an option to download the entire Gsuite into one app, rather than having to download each program onto my mobile device. Since the Gsuite is kind of contained within one browser, the expectation is there for the apps to kind of exist all in one place. Instead, I need to switch from one app to another in order to achieve whatever needs to be done in each app.

Calendar management

Document sharing

Document creation

Team/cross team collaboration

Tasks/reminders

Email management

Shared tasks between users

Assigning tasks/reminders to other users

Features like charts/presentations in the suite

Customized integration with personal Google account

Better quality/application for Google Meet

File Storage

Email

Document processing and sharing

Collaborative spreadsheets

Offering a desktop Gmail app would be the absolute biggest advancement to the suite

Email management and organization

File storage and organization

User management and resource allocation

Advanced email message processing rules and features

Email marketing and targeted communications thru mail-merge features

Feature releases

Uptime

Integration between SaaS programs, like Salesforce

Sheet functions and limitations

Better Chat integrations to keep up with Slack

Redlining in Docs

Collaboration on documents

Communication across teams/departments

Email provider solution

Easy to learn

Intuitive

Difficult translating Excel formulas to Google Sheets

It would be nice to have a hub for all of the programs included in Google Workspace

It would be nice to be able to move embedded Hangouts around in the Gmail web interface

Email

Calendar

Shared docs and files

Chat has always been sub-par. We use alternatives.

Email host

Calendar integration across the entire suit of apps

Built in spell check

email filtering

Google Workspace is terrible if you use any Google nest deceives

Most Nest devices will not work if you have a Google Workspace account.

Surprisingly, Gmail UI is not the best.

Needs improvement with organization of apps (Docs, sheets, etc)

Multi user interface.

Autosave and version history.

Notifications

Sheets tools were lacking in comparison to other tools.

Government restrictive projects and lack of secure cloud locations.

Sharing files. Nothing is as easy.

Making templates-you just save them that way.

Forms that integrate into Sheets for tracking data.

Forms should be a bigger play in the mix.

Ability to share files via Google Voice.

Google Meet integration is needed.

Collaborative working

Intuitive interface

Covers most aspects of remote business needs.

Secure

Office-like applications not up to Microsoft's level.

Until recently, video calling was not up to level of competitors (fixed).

Messaging application is not great.

It's terrific to have a suite of products that is built to work together, rather than having to piece tools together.

The email and calendar are the tools I use most often together. I use Gmail through Apple Mail rather than in the browser, and it works great. Also really easy to access and use my calendar.

I use the other suite of features both for my own company internally and to share files with clients. Super easy to use and share.

I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.

Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.

Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.

Calendar usability - after being able to compare it with outlook, the functionality and smoothness of the google calendar is much better.

Email organization - email is easy and simple to use. It is also easy to customize to my liking.

Google sheets is more user friendly than Microsoft Excel - it simplifies terms and makes navigation easier.

When someone forwards me an email thread, those are pretty hard to decipher because of the way the emails are displayed. This could be improved.

File organization.

Communication.

Secure file storage.

I wish that the PC desktop client worked more consistently - sometimes it has trouble syncing.

Sometimes the Gmail application glitches and does not refresh like it should.

A lot of times the file upload freezes when putting files on Google Drive.

Integration of Google Voice with contacts

The entire suite of product being available, and being able to interact

Storage and sharing with Google Drive

Gmail's easy to use flexibility and extended functionality

VERY good and attentive support 24/7

Very sophisticated, and relatively easy-to-use mail administration. (To me) It seems far more straightforward than Exchange.

A single Google Workspace user should be able to have more than one Google Voice phone number (ideally)

At times, Google Meet seems a little clumsy (but I think they're about to address that with the new release...It may or may not be better. Who knows? :))

Some screen layouts are a tad clumsy, but they are sufficiently malleable that once one gets the hang of it, one can customize the environment quite a bit.

A viable (for small business), relatively-inexpensive, virtual desktop that would include/could include a Windows license or, at least close-to-perfect emulation.

It would be great if there was accommodation for those who send out a great deal of mail in a given day. Not everyone who does that is a spammer. Although, by Google standards, and relative to some others, Google allows for sending out a good bit of mail, for those who do mass volumes and would prefer not to have their own mail server, it would be good if Google could find a way to accommodate them.

Corporate email through GMail

User administration is simple and straightforward

Full suite of tools with Docs, Sheets, Slides, etc. to get work done with easy collaboration from anywhere

Google Voice is an add-on feature rather than being included

Authorization of external applications and managing access for them could be easier

Meet has improved substantially over the past year, but still not quite up to feature parity with Zoom and others.